Scam Investigation Support

Crypto Scam Investigation and Recovery Support

On-chain analysis to understand what happened and assess possible next steps

If you have been the victim of a crypto scam, understanding what happened on-chain is a critical first step. Scorechain provides on-chain investigation services to analyze fund movements and help assess whether further actions may be relevant.

350+ COMPLIANCE &  DIGITAL ASSET TEAMS TRUST US

Who this service is for

This service is designed for individuals and small businesses who believe they have been scammed and want to understand how funds moved on-chain before deciding on potential next steps.

Understanding crypto scams

Crypto scams often involve fast-moving transactions, multiple wallets, and intermediary services designed to obscure fund movements. Once assets are transferred on-chain, transactions are irreversible, making recovery uncertain and highly dependent on timing and circumstances.

Key Numbers at a Glance

200+
Organizations supported
21+
Blockchains covered
1B+
Entities labeled
2700+
VASP due-diligence

What you receive

Trace crypto transactions on-chain

Analyze how funds moved after the scam

Identify known services or entities involved

Provide a structured investigation report

Help you understand possible scenarios

What we cannot do

Guarantee recovery of funds

Block, freeze, or reverse transactions

Contact scammers on your behalf

Act as law enforcement or legal authority

Replace official reporting to authorities

How the investigation process works

Case submission

You submit details of the incident using the investigation form.

Initial assessment

We review the information provided to determine whether an on-chain investigation is feasible and outline the scope of the analysis, including applicable service conditions.

On-chain investigation

If relevant, we trace transactions and analyze fund movements using blockchain analytics tools.

Investigation report

You receive a structured report explaining what happened on-chain and outlining possible considerations.

Important information before submitting

Investigations do not guarantee fund recovery. The sooner a case is analyzed, the more relevant the information may be. Scorechain does not liaise with exchanges or law enforcement on your behalf. This service is not free and is provided under defined service conditions. You remain responsible for any legal or reporting actions.

Hear From Our Customers

“Scorechain’s risk assessment allowed us to identify that a customer’s TRON wallet had exposure to an entity sanctioned by the EU & OFAC, preventing a major compliance breach.”

COINIUM

“Through Scorechain’s outgoing-transaction analysis, we discovered indirect exposure to an Iranian entity — enabling immediate internal escalation and prevention of sanctions violations.”

EXMO

“Over the past year, Scorechain flagged multiple suspicious wallet activities. Each alert was thoroughly reviewed, helping us proactively manage our exposure and minimize risk.”

FINCHTRADE

Common Questions Explained

Frequently Asked Questions

Answers to common questions about on-chain investigations, scope, and limitations.

Request a Crypto Investigation

Provide the details below and our investigation team will contact you soon.
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Submit your case for review

Provide the details ofyour situation so we can assess whether an on-chain investigation may be relevant.