User Agreement For On-demand Address Scoring And Monitoring Via Telegram Bot

Version 3.0 – Last updated: 04/09/2026
Official language: English.

1. Introduction

This User Agreement ("Agreement") governs the use of Scorechain's Telegram Bot services, including address scoring, address monitoring with alerts, and referral programs ("Services").

By using the Bot and completing a payment, you agree to this Agreement. This Agreement applies specifically to the Telegram Bot Services. In the event of any inconsistency between this Agreement and Scorechain's General Terms of Use and Sale, this Agreement shall prevail in respect of the Bot Services.

The Bot is operated by Scorechain SA, a limited liability company registered in Luxembourg (RCS B199146), with its registered office at 11, boulevard du Jazz, L-4370 Belvaux, Luxembourg, and is not affiliated with or endorsed by Telegram Messenger Inc.

2. Services Provided

Scorechain provides:

Address Scoring: Instant blockchain risk analysis showing the relative risk level of incoming and outgoing transactions for a given address.
Address Monitoring: Continuous tracking of a blockchain address for new transactions and delivery of Telegram alerts when activity is detected.
Referral Program: Rewarding users for inviting others who complete purchases.

All analyses and alerts are provided for informational purposes only and do not constitute legal, financial, or compliance advice.

3. Address Monitoring and Renewals

Address monitoring remains active for 30 days from activation.
To extend monitoring for another month, one (1) Check is automatically deducted from the user's credit balance.
If no credits remain, the address is automatically untracked at the end of the current monitoring period.
Users are responsible for ensuring that sufficient credits are available before each renewal.
Alerts are delivered on a best-effort basis through the Telegram infrastructure and blockchain data providers.

Scorechain cannot guarantee that every transaction or alert will be delivered, nor that alerts will arrive without delay or duplication.

4. Payments and Fees

Payments and Refunds

Payments are processed through third-party payment service providers that operate independently of Scorechain.
By completing a transaction, you agree to the applicable provider's terms and conditions.
Scorechain does not store or have access to any payment card details, crypto wallet information, or private keys.
All fees are non-refundable once the scoring or monitoring service begins.
In accordance with Article L.222-9(7) of the Luxembourg Consumer Code, implementing Directive 2011/83/EU, you expressly consent to immediate digital delivery and acknowledge that you lose your statutory right of withdrawal once the Service starts.
In certain cases (for example, failed transactions, over-payments, or compliance reviews), the payment service provider may request additional information from the payer to process a refund.
Scorechain has no control over such refund or compliance procedures and does not hold or manage any user funds.
If the payer fails to provide the requested information or comply with the provider's process, the refund may not be completed.
Users acknowledge that Scorechain is not responsible for any delays, refusals, or losses resulting from such third-party payment processes.

5. Referral Program

Invite contacts using your unique referral link and earn:

One (1) free analysis for each referred user who completes a purchase; and
A 20 % discount for the referred user on their first package.

Referral rewards are subject to validation by Scorechain.
Abuse (e.g., self-referrals, fake accounts, fraudulent activity) may result in disqualification or termination.
Scorechain may modify or terminate the program without notice.

6. User Conduct and Prohibited Uses

Users must not:

Use the Services for illegal, fraudulent, or unethical purposes, including AML/CFT violations;
Reverse engineer, replicate, redistribute, or alter the Bot or its outputs;
Resell or commercially reuse any data or alerts;
Circumvent technical limits, pricing, or authentication mechanisms;
Misuse the referral system or automated scripts.
Use the Services or any resulting data for commercial purposes, resale, or professional redistribution — the Service is provided for personal and internal informational use only;

Violations may result in suspension or permanent blocking without refund.

7. Privacy and Data Protection

7.1. Data Controller

Scorechain SA, 11 boulevard du Jazz, L-4370 Belvaux, Luxembourg, is the data controller for all processing related to the operation of this Bot.

7.2. Data Collected

Scorechain processes limited personal data, including:

Telegram username and chat ID (to deliver services and alerts);
Blockchain addresses submitted for scoring or monitoring;
Email address (when voluntarily provided for receipts, refunds, or communications);
Payment metadata (managed by third-party payment providers);
Referral usage information.

7.3. Purpose and Legal Basis

Purpose	Legal Basis	Description
Delivering the Bot's scoring and monitoring services	Performance of a contract	To operate and maintain the requested services.
Processing payments and refunds	Contract / legal obligation	To complete transactions and comply with AML/CFT or tax laws.
Sending service updates and information about similar Scorechain products or services	Legitimate interest / Article 13(2) ePrivacy Directive	To contact existing users about Scorechain features or related services they may find useful; includes an unsubscribe option in every message.
Preventing fraud and misuse	Legitimate interest	To secure the Bot and prevent abuse.

7.4. Data Sharing and Processors

Payment processors (e.g. Stripe for fiat, Triple-A for crypto) act as independent controllers for payment data.
Email communication providers may be used to manage transactional or marketing messages on Scorechain's behalf.
Hosting and infrastructure providers store encrypted technical data needed to operate the Bot.

All such partners are bound by written agreements and must comply with the EU General Data Protection Regulation (GDPR) and equivalent international safeguards.

7.5.Retention

Personal data is kept only for as long as necessary to provide the Service, comply with legal obligations, or manage refunds.
Inactive Telegram IDs and related data may be anonymized or deleted after 12 months of inactivity.

7.6. Your Rights

Under GDPR, you have the right to request:

Access, rectification, or deletion of your personal data;
Restriction or objection to processing;
Data portability.

Requests can be sent to support@scorechain.com.

You may also file a complaint with the Commission Nationale pour la Protection des Données (CNPD) in Luxembourg.

7.7. Marketing Communications

Scorechain may use your email address to send service notifications, product updates, or information about similar Scorechain products or services that may be relevant to you.

These communications are limited to products developed or operated by Scorechain SA and are sent in accordance with Article 13(2) of the EU ePrivacy Directive (soft opt-in rule).

Each message will include a clear option to unsubscribe or you may opt out at any time by contacting support@scorechain.com.

Scorechain does not share your email address with external third parties for their independent marketing purposes.

7.8. Data Security

All communications between the Bot and Scorechain's servers are encrypted.

Payment information is never stored by Scorechain.

Each message will include a clear option to unsubscribe or you may opt out at any time by contacting support@scorechain.com.

Access to personal data is limited to authorized staff following strict security and confidentiality standards.

8. Disclaimers and Limitation of Liability

Scorechain provides all Services on a best-effort basis and does not guarantee the accuracy, completeness, or timeliness of any data or alerts. Blockchain information, network conditions, and Telegram delivery depend on external systems beyond Scorechain's control.

To the maximum extent permitted by law:

Scorechain's total liability is limited to the amount you paid for the relevant Service;
Scorechain shall not be liable for any indirect, consequential, or incidental damages, loss of profits, goodwill, or data;
Scorechain assumes no responsibility for missed, delayed, or duplicate alerts, or for external network or blockchain disruptions.

Nothing in this Agreement excludes liability for gross negligence or intentional misconduct.

9. Termination

Each analysis or monitoring period is a separate on-demand service.

This Agreement ends automatically once the paid service is delivered or expires.

Scorechain may suspend or terminate access in case of misuse or breach.

10. Intellectual Property

All software, algorithms, scoring methodologies, and Bot functionalities are the intellectual property of Scorechain SA.

You are granted a limited, personal, non-transferable license to use the Bot outputs.

Unauthorized reuse or redistribution is prohibited.

11. Governing Law and Jurisdiction

This Agreement is governed by Luxembourg law.

Disputes are subject to the exclusive jurisdiction of the Luxembourg City courts, without prejudice to mandatory consumer protections in your country of residence.

12. Amendments

Scorechain may update this Agreement at any time.

Material changes will be announced via Telegram or other visible means.

Continued use of the Bot after publication of changes constitutes acceptance.

13. Withdrawal and Refund Policy

In accordance with Article L.222-9(7) of the Luxembourg Consumer Code and Directive 2011/83/EU, users acknowledge that the right of withdrawal does not apply once digital content delivery begins.

By completing payment, you consent to immediate execution and waive your right of withdrawal.

All sales are final and non-refundable except as required by law or by payment-provider policy.

14. Disclaimer

The Service and its outputs are provided solely for informational purposes and reflect blockchain information available at the time of generation.

Scorechain provides no warranty—express or implied—regarding accuracy, completeness, timeliness, or continuous alert delivery.

The Services do not satisfy any regulatory or compliance obligation.

Use of the Bot is at your own risk.

To the fullest extent permitted by law, Scorechain and its affiliates disclaim all warranties and limit their total liability to the amount actually paid for the Service.

15. Sanctions and Export Control

Scorechain SA is established in Luxembourg and is directly bound by European Union restrictive measures, including Council Regulation (EU) No 269/2014 and Council Regulation (EU) No 833/2014, as amended.

By using the Services, you certify that you are not, and are not acting on behalf of, any person, entity or body listed on the EU Consolidated List of persons, groups and entities subject to EU financial sanctions or on any equivalent United Nations sanctions list, nor any person or entity established in or ordinarily resident in Belarus, North Korea (DPRK), Iran, Syria, the Russian Federation, or the non-government controlled territories of Ukraine, where the provision of the Services would be restricted under applicable EU regulations.

You shall not resell, re-export or otherwise make available any part of the Services or their outputs to any such person, entity or destination.

Scorechain reserves the right to refuse, suspend or terminate access without notice and without refund where access must be refused under applicable law, or where a user or submitted address is assessed as presenting an unacceptable legal, regulatory or compliance risk.