– Last updated: 22/10/2025 Official language: English.
This User Agreement (“Agreement”) governs the use of Scorechain’s Telegram Bot services, including address scoring, address monitoring with alerts, and referral programs (“Services”). By using the Bot and completing a payment, you agree to this Agreement. The Bot is operated by Scorechain SA, a limited liability company registered in Luxembourg (RCS B163787), with its registered office at 11, boulevard du Jazz, L-4370 Belvaux, Luxembourg, and is not affiliated with or endorsed by Telegram Messenger Inc.
● Address Scoring: Instant blockchain risk analysis showing the relative risk level of incoming and outgoing transactions for a given address.
● Address Monitoring: Continuous tracking of a blockchain address for new transactions and delivery of Telegram alerts when activity is detected.
● Referral Program: Rewarding users for inviting others who complete purchases. All analyses and alerts are provided for informational purposes only and do not constitute legal, financial, or compliance advice.
● Address monitoring remains active for 30 days from activation.
● To extend monitoring for another month, one (1) Check is automatically deducted from the user’s credit balance.
● If no credits remain, the address is automatically untracked at the end of the current monitoring period.
● Users are responsible for ensuring that sufficient credits are available before each renewal.
● Alerts are delivered on a best-effort basis through the Telegram infrastructure and blockchain data providers. Scorechain cannot guarantee that every transaction or alert will be delivered, nor that alerts will arrive without delay or duplication.
Payments are processed through third-party payment service providers that operate independently of Scorechain. By completing a transaction, you agree to the applicable provider’s terms and conditions. Scorechain does not store or have access to any payment card details, crypto wallet information, or private keys. All fees are non-refundable once the scoring or monitoring service begins. In accordance with Article L.222-9(7) of the Luxembourg Consumer Code, implementing Directive 2011/83/EU, you expressly consent to immediate digital delivery and acknowledge that you lose your statutory right of withdrawal once the Service starts. In certain cases (for example, failed transactions, over-payments, or compliance reviews), the payment service provider may request additional information from the payer to process a refund. Scorechain has no control over such refund or compliance procedures and does not hold or manage any user funds. If the payer fails to provide the requested information or comply with the provider’s process, the refund may not be completed. Users acknowledge that Scorechain is not responsible for any delays, refusals, or losses resulting from such third-party payment processes.
● One (1) free analysis for each referred user who completes a purchase; and
● A 20 % discount for the referred user on their first package.
Referral rewards are subject to validation by Scorechain. Abuse (e.g., self-referrals, fake accounts, fraudulent activity) may result in disqualification or termination. Scorechain may modify or terminate the program without notice.
● Use the Services for illegal, fraudulent, or unethical purposes, including AML/CFT violations;
● Reverse engineer, replicate, redistribute, or alter the Bot or its outputs; ● Resell or commercially reuse any data or alerts; Circumvent technical limits, pricing, or authentication mechanisms;
● Misuse the referral system or automated scripts.
● Use the Services or any resulting data for commercial purposes, resale, or professional redistribution — the Service is provided for personal and internal informational use only; Violations may result in suspension or permanent blocking without refund.
Scorechain SA, 11 boulevard du Jazz, L-4370 Belvaux, Luxembourg, is the data controller for all processing related to the operation of this Bot. 7.2 Data Collected Scorechain processes limited personal data, including:
● Telegram username and chat ID (to deliver services and alerts);
● Blockchain addresses submitted for scoring or monitoring;
● Email address (when voluntarily provided for receipts, refunds, or communications);
● Payment metadata (managed by third-party payment providers); ● Referral usage information.
Purpose Legal Basis Description Delivering the Bot’s scoring and monitoring services Performance of a contract To operate and maintain the requested services. Processing payments and refunds Contract / legal obligation To complete transactions and comply with AML/CFT or tax laws. Sending service updates and information about similar Scorechain products or services Legitimate interest / Article 13(2) ePrivacy Directive To contact existing users about Scorechain features or related services they may find useful; includes an unsubscribe option in every message. Preventing fraud and misuse Legitimate interest To secure the Bot and prevent abuse.
● Payment processors (e.g. Stripe for fiat, Triple-A for crypto) act as independent controllers for payment data.
● Email communication providers may be used to manage transactional or marketing messages on Scorechain’s behalf.
● Hosting and infrastructure providers store encrypted technical data needed to operate the Bot. All such partners are bound by written agreements and must comply with the EU General Data Protection Regulation (GDPR) and equivalent international safeguards.
Personal data is kept only for as long as necessary to provide the Service, comply with legal obligations, or manage refunds. Inactive Telegram IDs and related data may be anonymized or deleted after 12 months of inactivity.
7.6 Your Rights Under GDPR, you have the right to request:
● Access, rectification, or deletion of your personal data;
● Restriction or objection to processing;
● Data portability. Requests can be sent to support@scorechain.com. You may also file a complaint with the Commission Nationale pour la Protection des Données (CNPD) in Luxembourg.
Scorechain may use your email address to send service notifications, product updates, or information about similar Scorechain products or services that may be relevant to you. These communications are limited to products developed or operated by Scorechain SA and are sent in accordance with Article 13(2) of the EU ePrivacy Directive (soft opt-in rule). Each message will include a clear option to unsubscribe or you may opt out at any time by contacting support@scorechain.com. Scorechain does not share your email address with external third parties for their independent marketing purposes.
7.8 Data Security
All communications between the Bot and Scorechain’s servers are encrypted. Payment information is never stored by Scorechain. Access to personal data is limited to authorized staff following strict security and confidentiality standards.
Scorechain provides all Services on a best-effort basis and does not guarantee the accuracy, completeness, or timeliness of any data or alerts. Blockchain information, network conditions, and Telegram delivery depend on external systems beyond Scorechain’s control. To the maximum extent permitted by law:
● Scorechain’s total liability is limited to the amount you paid for the relevant Service; Scorechain shall not be liable for any indirect, consequential, or incidental damages, loss of profits, goodwill, or data;
● Scorechain assumes no responsibility for missed, delayed, or duplicate alerts, or for external network or blockchain disruptions. Nothing in this Agreement excludes liability for gross negligence or intentional misconduct.
Each analysis or monitoring period is a separate on-demand service. This Agreement ends automatically once the paid service is delivered or expires. Scorechain may suspend or terminate access in case of misuse or breach.
All software, algorithms, scoring methodologies, and Bot functionalities are the intellectual property of Scorechain SA. You are granted a limited, personal, non-transferable license to use the Bot outputs. Unauthorized reuse or redistribution is prohibited.
This Agreement is governed by Luxembourg law. Disputes are subject to the exclusive jurisdiction of the Luxembourg City courts, without prejudice to mandatory consumer protections in your country of residence.
Scorechain may update this Agreement at any time. Material changes will be announced via Telegram or other visible means. Continued use of the Bot after publication of changes constitutes acceptance.
In accordance with Article L.222-9(7) of the Luxembourg Consumer Code and Directive 2011/83/EU, users acknowledge that the right of withdrawal does not apply once digital content delivery begins. By completing payment, you consent to immediate execution and waive your right of withdrawal. All sales are final and non-refundable except as required by law or by payment-provider policy.
The Service and its outputs are provided solely for informational purposes and reflect blockchain information available at the time of generation. Scorechain provides no warranty—express or implied—regarding accuracy, completeness, timeliness, or continuous alert delivery. The Services do not satisfy any regulatory or compliance obligation. Use of the Bot is at your own risk. To the fullest extent permitted by law, Scorechain and its affiliates disclaim all warranties and limit their total liability to the amount actually paid for the Service.